Shipping

Shipping Policy

In order to keep our carbon footprint to an absolute minimum, we are only shipping goods within the United Kingdom.

Our aim is to dispatch orders the day we receive them and we undertake every effort to make this happen.
However, depending on the time we receive an order we may or may not have missed that day's collection time with the post office or courier.

All orders over £60.00 are delivered free of charge via Royal Mails 2nd class delivery service.

For orders under £60.00, we offer the following flat rates as standard:

Royal Mail 2nd Class (Signed For) - 2-3 working days (including Saturdays) - £4.49

Royal Mail 1st Class (Signed For) - Next Working day (including Saturdays) - £6.49

Please note that if your order is particularly large we may send your goods with European courier DPD.
Any extra fees incurred for this service will be paid for by One Small Step.
We have chosen DPD for their outstanding carbon neutral efforts which they run through a program called 'Total Zero'.

Packaging

In a bid to reduce waste as much as possible we aim to always use recyclable or compostable materials, right down to fully decomposable packaging tape that can go right in the recycling with the box.
We do ask our customers to consider re-purposing our packaging in order to prolong the lifespan of its materials and further reduce waste.

We thank you sincerely for all your wonderful efforts.